**Shipping Policy – PR Fishing Supplies**
Thank you for choosing PR Fishing Supplies for your angling needs. We are committed to providing you with high-quality products and excellent service. Please read the following shipping policy to understand how we handle the shipment of your orders.
**1. Processing and Dispatch:**
– All orders will be processed within 1-2 business days.
– Our standard shipping time is within 1 week from the date of order confirmation.
– Once your order is dispatched, you will receive a confirmation email with tracking information.
**2. Shipping Methods:**
– We use reputable carriers to ensure safe and timely delivery.
– Shipping costs are calculated at checkout based on the weight and destination of your order.
**3. International Shipping:**
– We currently only offer shipping within Puerto Rico and USA.
**4. Shipping Delays:**
– While we strive to meet our shipping estimates, unforeseen circumstances may cause delays. We appreciate your understanding and patience in such situations.
**Refund Policy – PR Fishing Supplies**
We understand that sometimes returns and refunds are necessary. Please read our refund policy below for information on how we handle refunds.
**1. Eligibility for Refunds:**
– To be eligible for a refund, the merchandise must be in its original, unused condition.
– The item must be returned in its original packaging.
**2. Refund Process:**
– Refunds will be initiated within 20 days of receiving the returned item.
– Once your refund is processed, a credit will automatically be applied to your original method of payment.
**3. Return Shipping:**
– The client is responsible for the cost of return shipping.
– To initiate a return, please contact our customer service within 10 days of receiving the product.
**4. Returning Merchandise:**
– Please return the item in its original condition, along with a copy of the original order confirmation.
– Ship the item to [Specify Return Address].
**5. Refund Status:**
– You will be notified via email once your refund has been processed.
– Refunds may take a few days to reflect on your account, depending on your payment method.
**Contact Information:**
– If you have any questions or concerns regarding our shipping and refund policies, please contact our customer service team at 939-323-4743 or contact@prfishingsupplies.com.
Thank you for choosing PR Fishing Supplies. We appreciate your business and look forward to serving you again in the future.
